Privacy Policy — AMACCA
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Privacy Policy

Last updated: 3 April 2026

AMACCA ("we", "us", "our") operates the website amacca.com.au. This policy explains how we collect, use, and protect your personal information when you use our website or services.

We keep this straightforward because that is how we do everything.

1. Information we collect

Information you provide

When you fill out a contact form, request a quote, or get in touch with us, we may collect:

  • Your name
  • Email address
  • Phone number
  • Business name and trade type
  • Any other details you include in your message

Information from Meta lead forms

If you submit a lead form through a Meta (Facebook or Instagram) advertisement, we collect the information you provide in that form, which may include your name, email address, phone number, and responses to custom questions about your business.

Information collected automatically

When you visit our website, we automatically collect:

  • Pages visited and time spent on site
  • Device type, browser, and operating system
  • Approximate location (city/region level, not precise)
  • Referring website or ad that brought you here

This is collected through:

  • Google Analytics — website traffic and behaviour
  • Microsoft Clarity — session recordings and heatmaps to improve the site experience
  • Meta Pixel — tracks ad performance so we can measure if our ads are working
  • HubSpot — manages enquiries and follow-ups

2. How we use your information

We use the information we collect to:

  • Respond to your enquiry or quote request
  • Provide and manage our website design services
  • Send follow-up communications about your project
  • Improve our website and user experience
  • Measure the effectiveness of our advertising

We will never sell your personal information to third parties. We do not send unsolicited marketing emails unless you have opted in.

3. How we share your information

We only share your information with:

  • Service providers that help us run our business — including HubSpot (CRM), Google (analytics and ads), Meta (advertising), Microsoft (Clarity analytics), and Cloudflare (website hosting). These providers process data on our behalf and are bound by their own privacy policies.
  • Legal requirements — if required by Australian law or to protect our legal rights.

4. Cookies and tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Understand how visitors use the site
  • Measure advertising performance

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Data retention

We keep your personal information for as long as necessary to provide our services and comply with legal obligations. Contact form submissions and project records are retained for the duration of our business relationship and for a reasonable period afterward for follow-up and legal purposes.

6. Your rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise any of these rights, contact us at the details below.

7. Data security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our website is served over HTTPS and hosted on Cloudflare's secure infrastructure.

8. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

9. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

10. Contact us

If you have questions about this privacy policy or how we handle your data: